Julian Stafford – September 2022

October 6th, 2022

I was introduced to EXP by my daughter who sold her house with their local agent. Her experience was so positive I contacted Nikki Davies when I was thinking of selling a bungalow.

From the start the advice given was very different from the other agents. there was no rush to get the house on the market. Her focus was on making sure the little touches needed to show the house off to its best were done first.

The Rightmove write up and images were first class, and really showed the house at its absolute best.

The main difference between Nikki with EXP and other agents is that the agent you meet for the valuation and the one who convinces you to come with his company (and believe me their all very good) is never seen by one of your potential purchasers.
This vital job is carried out very often by junior staff. Nikki carries out every viewing personally and obtains detailed feedback on each one. I never had to chase for feedback once throughout the whole process.

I’ve always said that once you find a buyer and accept an offer, that’s when the work of the agency really starts. Your agent needs to keep close to your buyer, monitor the progress of the chain (your solicitor can’t do this) and feed back to you any issues as they arise.

Nikki did this job better than I have ever experienced. we had an elderly buyer with a large chain. Nikki was very close to our buyer talking her through all the issues on a daily basis. she was able to allay any worries in a timely manner. In fact, we had more queries and questions delivered via Nikki than through her solicitor. This is testament to the trust placed in her by our buyer.

In summary I cannot praise Nikki enough, she was supremely professional from our first telephone call to the day of completion.

I can wholeheartedly recommend Nikki and the EXP team should you be looking to sell your house now or in the future.